Know which shelf is empty before a customer does.
ShelfSense: ceiling cameras that detect shelf gaps and track store traffic.
Ceiling cameras scan your shelves through the day. AI finds every gap, names the product that belongs there, and checks your stock so the team knows whether to refill or reorder.
In live use: 994 029 gap detections across 110 044 shelf scans since January 2026.
Real camera frame and detections from a live store, 11 September 2026.
What ShelfSense does
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Gaps matched to products
Each gap is placed on your shelf layout and matched to the product linked to that position.
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Refill or reorder
Stock on hand from your point of sale separates “out of stock” from “in the back room, not on the shelf”.
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Order suggestions
Products that keep gapping become suggested orders, grouped by supplier.
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Row performance
See which shelves and drops gap the most, by day, week or month.
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Store traffic
People counting by zone on in-store edge devices, so you know where the store is busy.
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Alerts on your phone
Gap alerts and summaries delivered to the team on Telegram or WhatsApp.
AI inside ShelfSense
A detection model finds the gaps; a vision model reads the shelf, and you can search every camera frame by typing what you’re looking for.
We build AI agents for other businesses tooPart of the Ecosystem
ShelfSense, MerchCommand, InvoiceFlow and SupervisorHub are sold together as one package, with a single owner’s view across all four.
- MerchCommand Merchandising and replenishment management.
- InvoiceFlow Supplier invoice and delivery reconciliation.
- SupervisorHub Front-end staff and compliance management.
- The whole Ecosystem Four connected apps that watch the shelf, check every delivery, keep the front end compliant and plan replenishment, with one owner’s view across all of them.
See ShelfSense with your own store in mind.
Book a 30-minute call, or send a WhatsApp and we’ll take it from there.
Or email info@retailai.co.za